Support

Installation guide

Cold-water models need no electricity, no drilling into the pipe and no plumber. Most people finish in under fifteen minutes with an adjustable wrench and a towel. Mixer models tap into the sink's hot and cold lines and may take a little longer.

  1. 01

    Shut off the water

    Turn the toilet's supply valve clockwise until it stops, then flush to empty the tank.

  2. 02

    Disconnect the supply hose

    Unscrew the flexible hose from the bottom of the tank. Keep a towel handy for residual water.

  3. 03

    Fit the T-valve

    Thread the included T-valve onto the tank inlet, then reconnect the supply hose to the underside of the T.

  4. 04

    Connect the bidet hose

    Screw the braided hose onto the side outlet of the T-valve, hand tight plus a quarter turn.

  5. 05

    Mount the holder

    Fix the holder to the wall or clip it to the tank, within easy reach while seated.

  6. 06

    Turn on and leak test

    Open the valve slowly, check every joint, then squeeze the trigger and adjust pressure at the T-valve.

Cleaning & maintenance

Weekly
Wipe the sprayer head and holder with a mild bathroom cleaner. Avoid abrasive pads on brass finishes.
Monthly
Check the hose connections for weeping and re-tighten by hand if needed.
Every 6 months
Descale the spray face by soaking it in warm water and white vinegar for 30 minutes.
Every 3–5 years
Replace the braided hose as preventive maintenance. Replacement hoses are available from support.